Managing Your List
These directions explain how list owners can use Listserv's web interface to
add and delete subscribers, and also add or remove list owners. If you
need help with these directions, or need to make other changes to a list,
contact the Listserv manager, email@example.com.
1. Open Your List's Home Page
The first step is to open your list's home page.
The URL for your list's web page was included in the mail you received when
your list was created. If you have that mail available you can click on the
link in the mail. Otherwise, follow these steps:
- Open the
Listserv archives page
- Near the top of the page is a text entry field labeled
Access List Home Page. Enter the name of your list in lowercase
and click on Submit.
Note: Enter just the name of the list. Do not include
@listserv.brown.edu after the list name.
2. Login to Listserv
Before managing your list you need to be logged-in to Listserv with
your list owner e-mail address. Check the very top of your list's page
above the blue Listserv banner. If you are already logged-in, it will say
Logged in as: and your email address. If you are already logged-in you
can skip to Managing and Reviewing Subscribers or
Managing List Owners. Otherwise, follow these steps to login:
Click on Log In next to Options: at the left of the page.
You should go to a web page that says Login Required.
Listserv manages passwords separately from other computer services at Brown.
To login you must use a password that you obtained from Listserv.
If you already have a Listserv password, enter your email address
and password, then click on Log In. If login works you will return
to your list's page, and you can skip to Managing and Reviewing
Subscribers or Managing List Owners.
If you don't have a Listserv password or have forgotten it, click on
the blue text get a new LISTSERV password above the text entry fields.
The next page should say Register LISTSERV Password. Enter your
list owner e-mail address (your personal address, not the list's address.)
Then enter the password you'd like in both password fields, and click on
Register Password. You should go to a web page with the title
Check for new mail from Listserv with a subject that starts with
Command confirmation request. To confirm your password, open the
mail and click on the URL near the top. You should go to a web page that
includes the text Your new password was registered successfully.
Now you need to go back to opening your list's home page. However, this
time you will be able to login with the password you registered.
3. Managing and Reviewing Subscribers
To manage your list's subscribers, use the List Management tab at
the top of your list's home page. Click on the tab and then on
Subscriber Management. You should go to the Subscriber Management
page, and see two choices near the top, Single Subscriber and
Bulk Operations. Also, at the bottom of the page are links for
reviewing the list of subscribers on a web page, or receiving the list via
As you can see from the web page, the Single Subscriber choice allows
you to search for existing subscribers to manage. Below that is a section
for adding new subscribers one at a time.
You can also add a list of subscribers from a file on your computer. To do
that, follow these steps:
Open a program which will allow you to create a plain text file with
no formatting. In Windows, you can create a plain text file using
Notepad. In Mac OS X you can use programs such as TextWrangler or BBEdit.
TextEdit cannot be used.
Create a file with the list of email addresses you want to add. Put one address
on each line. For each address you can also include the person's name.
To include a name, put it on the same line following the email address.
- Save the file. If you are using a program with a Save As option,
choose the option which creates a plain text file.
Click on Bulk Operations on the Subscriber Management web page.
You'll see there are different function options. The default, Add,
is normally used. Be sure the selected option is correct.
Click on the Browse... button and select the file with the list of
Click on Import to perform the upload. Depending on the number of
addresses, the import may take a short time to complete. When it completes,
Listserv will display a success message at the top of the page, or may list
errors which were encountered. If there are errors, you can repeat the
upload after correcting them.
After the upload, you may wish to click on the Single Subscriber tab,
then use one of the links at the bottom of the page to review the updated
list of subscribers.
4. Managing List Owners and Other Roles
As a list owner, you can update the configuration of your list to add,
modify, and delete list owners. To do that, click on the List Management
tab at the top of your list's home page. Then click on List Configuration,
and finally on List Configuration Tasks. That should take you to the
List Configuration page. On that page there is a list of owners you
can edit, and also a list of quiet owners. Quiet owners have all the
privileges of a list owner, but do not receive any mail directed to list
owners. There must be at least one non-quiet owner.
The configuration page also has sections for other roles associated with
your list, including Configuration-Owner, Editor, and Moderator.
Lists at Brown do not normally use the Configuration-Owner
role. The people who can send to an announcement list or moderated list are
normally entered in the Editor section (not the Moderator section.)
Some lists also use the Moderator role to control which editors receive and approve
postings sent to the list.
If a list is not an announcement or moderated list, entering editors or
moderators will have no effect. For most lists there is no need to modify the
5. Other Tasks
For other tasks not listed here,
contact the Listserv manager, firstname.lastname@example.org.