I believe a department which looks good on paper by way of metrics such as patient satisfaction, lwobs and percentile returns is presenting a small portion of the entire pie. These are only a representation of process issues derived from operating within a given type of community and do not take into account the actions of Healthcare consumers on these metrics. Rather, the elements of teamwork, percentage of experienced team members and solid research/academics must also be present in order to produce a verifiable body of research literature and outcomes to which other such departments can make reference and implement in their own institutions. What good is an institution that looks good on paper, but no one wants to work there?
Darrell G. Looney MD, FACEP, FAAEM
Direct Reply: https://www.docmatter.com/drlooney
Emergency Medicine Physician
Heartland Emergency Specialists
Bloomington, IL, USA
This is a reply to the discussion started by Dennis Hernandez MD, FAAP, FACEP:
This is more of a philosophical question so chime in with any thoughts.
What makes a Pediatric...
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